If the hire is more than 3 months from cancellation date, we are happy to refund 100% of deposit.
If cancellation is less than 3 months from cancellation date, deposit is retained by TA can be transferred to another date if required.
25% booking fee is required to lock items in.
We accept EFT (bank details available on bookings & invoices), cheque (who pays by cheque these days!?), visa, MasterCard or Amex. Credit card incurs 2% surcharge.
The remaining payment is due one week prior to your hire.
It definitely helps!
Even a starting floorplan is better than none at all...it will always change and that’s completely fine! It makes a huge difference in the end price as 20 trestle tables of 1.8m long individually set is $400 more than the same number of trestle tables joined in one row.
We will always quote you the most cost effective option for your floorplan. It’s worth getting this information to us at the start from your venue.
Well yes, of course! And the cutest, most fun team ever and hot as hell!
Our table cloths come in lots of sizes so we can cover all sized tables.
We will always quote you the most cost effective option for your floorplan. We know this doesn’t necessarily make sense to anyone except us but we provide set up instructions with the order.
This details the right sized allocation of table cloths for your tables....well unless your setup crew can’t read simple instructions and then well sorry, we did our best!!
If the table linen is available 5 days before the function then we are happy for them to have it by then but we can’t guarantee that option until the Friday prior as it will depend on previous weeks orders.
We aren’t trying to be pains in the arse, we just can’t get all the red wine, beer & chocolate fountain residue off the table cloths in time for your venue to have the linen 5 days prior to your event if the linen hasn’t been returned in time to launder from the previous weeks hires!
A standard hire is 5 days.
If the order is ready to go before the allocated pickup date, we are happy to extend the hire release it earlier.
We do need the linen back on the first business day following so we can get it to the laundry to remove the food, wine, wax & all the other lovely stuff that ends up in our linens!
Yes, if it’s available. See previous question.
We need the linen back by 1pm on the first business day following the event so we can get it to the laundry to remove the food, wine, wax & all the other lovely stuff that ends up in our linens!
Yep lots! Our Instagram @tablearteventhire or our Facebook @tableartlinenhire or our Pinterest @tableartlinenhire
Yep! We have showrooms in Hawthorn, Victoria & Coolum, Queensland.
Our showrooms are both open by appointment (polite way of saying “please call before you pop in as we may be out doing a setup/in an appointment with someone else/at the pub/sweaty out the back warehouse picking wax off table cloths from the weekend prior”).
OR we can send you swatches of our fabrics (limit to 5 as they take ages to make!).
Not always!
With filters these days on our phones, do we look the same???
BUT we do try to only post photos on social media and our website with our tablecloths looking like we see them. We try our best but we don’t know what your computer screen looks like so they best way is always to see them in person.
See description under ‘Our Services’
Yes we can. Let us know the address & access times and we can put a quote together.
As above
Nup! We aren’t that mean!
We do ask that they are air-dried before putting in the linen bags so they don’t grow mould (I know, charming right!) before we have them returned to us.
We don’t allow candles to sit directly on the tablecloths so to avoid burn marks.
We ask that coloured and beeswax candles be in vessels as the wax ruins the tablecloths and damage will be charged for.
No. All cloths are individually pressed prior to delivery.
They do have fold marks in them that can be steamed out if that service is available in your area.
Depends on the table dimensions - length, width & height.
If you can give us these dimensions, we can advise you the drop of the table cloth on the ends and sides.
The cloths are individually pressed, wrapped in plastic and delivered in linen bags.
For interstate events the linen bags are then put in labelled corflute boxes.
Yes we can - for a fee.
Let us know what style you would like and we can quote accordingly.
Our napkins are delivered pressed flat.
Final payment is due one week prior to the delivery.
For TNT deliveries the payment is due prior to the linen leaving our Table Art warehouse.
The damage waiver is a standard fee in the hiring industry to cover minor damage to the stock.
It does not cover loss or negligence resulting in the item having to be replaced or written off.
The dollar figure of the Hirer’s damage waiver, is found on the invoice, booking sheet and quote.
If sparklers are being used at your event, please ensure sparklers are used & disposed of far away from the tables. If our table linen is damaged from burn marks, the Hirer is responsible for its full replacement cost.
We allow for removal of candle wax drips on the hire items however any pooling of candle wax larger than 2cm, will incur a labour cost for removal.
Any long term damage caused to the item by removing pooling wax will incur full replacement cost.
Bees wax candles need to be totally enclosed to protect the table cloths as this wax ruins fabric and you will be charged a full replacement cost.
See description under ‘Our Services’
If your order includes multiple sized tablecloths, we provide setup instructions with the order.
This is to assure the right sized allocation of table cloths gets on those tables....well unless your setup crew can’t read simple instructions and then well sorry, we did our best!!
We charge replacement cost to you.
You get to pay for it.
open by appointment only
open by appointment only
open by appointment only
open by appointment only